Frequently Asked Questions

1. What is moissanite?

Moissanite is a premium gemstone known for its exceptional brilliance, fire, and durability. It offers a beautiful alternative to traditional diamonds while providing outstanding value for everyday wear.

2. Is your jewelry made of real sterling silver?

Yes. Most of our jewelry is crafted from genuine 925 sterling silver, which contains 92.5% pure silver and is designed for durability, comfort, and long-lasting shine.

3. Does moissanite look like a diamond?

Yes. Moissanite closely resembles a diamond but is known for producing even more colorful sparkle under light. Many customers choose moissanite because of its brilliance and excellent value.

4. Will sterling silver tarnish?

Sterling silver may naturally tarnish over time due to exposure to air, moisture, and everyday chemicals. Regular cleaning and proper storage will help maintain its beautiful shine.

5. Is your jewelry suitable for everyday wear?

Absolutely. Our jewelry is designed for everyday elegance. With proper care, both sterling silver and moissanite jewelry can maintain their beauty for years.

6. Do you ship internationally?

Yes. We proudly ship to customers around the world. Shipping times may vary depending on your location.

7. How long does shipping take?

Order processing typically takes ５－７ business days. Delivery time depends on your destination and the shipping method selected at checkout.

8. How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package throughout delivery.

9. What payment methods do you accept?

We accept major credit and debit cards, along with other secure payment methods available during checkout.

10. Can I return or exchange my order?

Yes. We offer a return policy for eligible items. Please review our Return & Refund Policy for complete details and eligibility requirements.

11. How should I care for my jewelry?

To keep your jewelry looking its best:

• Store it in a dry jewelry box or pouch.
• Avoid contact with perfumes, lotions, and harsh chemicals.
• Remove jewelry before swimming, bathing, or exercising.
• Clean regularly with a soft polishing cloth.

12. Is moissanite durable?

Yes. Moissanite is one of the hardest gemstones available, making it highly resistant to scratches and suitable for everyday wear.

13. Can I wear sterling silver jewelry in water?

While occasional exposure is generally fine, we recommend removing sterling silver jewelry before swimming, showering, or using cleaning products to help preserve its finish.

14. Are your products nickel-free?

Most of our sterling silver jewelry is nickel-free and designed to be comfortable for sensitive skin. Please refer to individual product descriptions for specific material information.

15. How can I contact DailyShining?

If you have any questions before or after your purchase, our customer support team is always happy to help. Simply visit our Contact Us page or send us an email, and we’ll respond as soon as possible.